PC Repair Final Project

Answer the following questions in Google drive or make a copy of this file.

Make sure to share the file with my jajags account.

  1. Joe has just moved his PC to his new office. After hooking up all the cables, he turns on the system, and when it asks for his password, the keyboard will not respond. What could possibly be wrong? How would you troubleshoot this problem?
  2. Audrey has just returned to her desk after taking a break. She was only gone a few minutes, so she kept her PC on. Now the monitor is blank and the monitor LED is blinking a different color than usual. What might have happened? How would you troubleshoot this problem?
  3. Michael wants to use the Event Viewer tool in Windows 10. Someone told him it’s in Administrative Tools, but he does not know where that is. Walk him through the process of accessing the Administrative Tools folder.  
  4. Sally has just switched from Windows to macOS. She sees a few applications on the Dock, but thinks that there surely must be more applications installed than just those. Explain two different ways she could access a full set of installed applications.
  5. James has an AMD FX-4100 CPU installed on his motherboard and has just bought a faster Intel Core i7 CPU from an eBay auction. He asks you to install the new CPU. What is your first reaction?
  6. Joanna called you to say that ever since you installed her new CPU, the PC experiences intermittent problems when it runs. Sometimes it just quits or freezes up. What could possibly be wrong? How would you troubleshoot this?
  7. Theresa has an older computer that has an LGA 775 motherboard with an Intel Core 2 Quad 2.83-GHz processor. Can she install an Intel Core i7 2.93-GHz processor? Why or why not?
  8. Your client calls you and says that her PC is unusually quiet and keeps rebooting for no apparent reason. What should you ask her to check?
  9. David currently has an older system with only two cores in the processor. David decides, since he is a power gamer, that he will upgrade to a system with a multicore CPU with at least six cores to improve the performance when playing his favorite game. Is a multicore processor likely to improve game-playing performance in this scenario? Explain. 
  10. Jonathan is building a system using an Intel Core i3 processor, and he’s purchased a new motherboard from ASUS. He would like to use an old (but working!) ATX power supply he has lying around to power the system. Why might this not be a good idea?
  11. John has a system that uses a PCIe ×16 video card that has only one port. He wants to add another monitor. Can he add another PCIe ×16 display adapter? If so, what does he need to watch out for when purchasing and installing an adapter? If not, what could he do instead to get multi-monitor support?
  12. Dianne is trying to install an ATX motherboard in a new, empty ATX case. She tries to set it down in the bottom of the case, but it won’t fit —the ports on the side are too low to poke out the back of the case, and she can’t make the screws work at all. What has she forgotten?
  13. After Erik reassembled his PC and turned it on, he noticed that the green LED and the disk active LED never light up, but everything seems to work okay. What is the problem? How could you check?
  14. You’ve installed a new PCIe ×1 NIC on Susan’s Windows 10 system. The system starts up fine, but when you check Device Manager, you see a black exclamation point inside a yellow triangle beside the NIC icon. What is the problem? Bruce wants to build a computer that specializes in audio/video editing. What can you tell him about that type of workstation that makes it unique?
  15. Natasha is trying to decide if she should have thin clients or thick clients attached to the network. Explain the similarities and differences between thin and thick clients.
  16. Phyllis wants to do an upgrade installation from Windows 7 Professional (32-bit) to Windows 10 Pro (64-bit). Will she be able to? Why or why not?
  17. Michael wants to move his files and settings from a Windows 8.1 PC to a Windows 10 PC. What tool can you recommend that he use to do that? 5. Jess wants to try out Ubuntu Linux, but she doesn’t have an extra PC to spare. What are her options?
  18. One of your clients has a basic, older PC with a 300-W power supply. He wants to upgrade to a high-end video card, and has found one that will fit in the same slot as his existing card on the motherboard. What concerns would you have about this, and how would you suggest he proceed?
  19. Approximately how many watts would the power supply for this system need?
    1. AMD Ryzen 5 2600X CPU
    2. 16-GB DDR4 RAM (2 sticks)
    3. Solid-state drive
    4. Blu-ray optical drive
    5. AMD Radeon RX 580

      Research the video card’s specifications from above. What type of PCI Express supplementary power connector(s) would the power supply be required to have in order for this card to work in the system?
  20. Jarel wants to upgrade his memory on an older computer, and calls you for help. He knows that he’s using DDR2 RAM and that his system clock is 333 MHz, but he isn’t sure what type of DDR2 RAM sticks he should purchase. What DDR2 RAM would you recommend that he use?
  21. Theresa’s Windows 7 system has 1 GB of RAM. She adds another stick with 1 GB of RAM, but the RAM count still only shows 1 GB. What could be causing this?
  22. John’s system has 2 GB of PC4200 DDR3 SDRAM. He recently installed an additional 2 GB of DDR3 SDRAM that a coworker gave him. He tells you that his system now boots up correctly and shows the correct amount of RAM, but then it freezes after several minutes. He notes that if he removes the new RAM, the system runs fine. What could be a possible reason for this?
  23. Kyle has a system that supports dual-channel architecture (there are two blue DIMM slots on the motherboard). The motherboard has space for three sticks of RAM, so Kyle installs three 4-GB RAM sticks. What will be the result?
  24. Joe has recently purchased a pair of 4-GB DDR4 RAM sticks. He’s replacing an older pair of DDR3 RAM but can’t afford to replace the motherboard. Why won’t this work?
  25. Sean would like to create a new RAID 5 volume on a PC that already contains a single hard drive. What is the minimum number of hard drives he will need to add to this system, assuming he doesn’t want to make changes to the system drive?