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PC Troubleshooting and Repair/A+ Cert Prep: Final Exam

Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.
 

 1. 

A central processing unit also is known as a _____.
a.
computer case
c.
personal computer
b.
microprocessor
d.
program
 

 2. 

ROM chips that can be reprogrammed are known as _____.
a.
firmware
c.
BIOS
b.
flash ROM
d.
DIMMs
 

 3. 

The _____ is the part that loads when a computer first is turned on.
a.
shell
c.
user preference
b.
kernel
d.
OS
 

 4. 

_____ is a system resource that lets an I/O device send data directly to memory.
a.
Busing
c.
CPU bypass
b.
DMA channel
d.
Memory address
 

 5. 

The _____ is a small sector at the very beginning of the hard drive.
a.
MBR
c.
DMA
b.
CMOS
d.
IRQ
 

 6. 

The CPU has a(n) _____ for communication to the internal memory cache.
a.
system bus
c.
external bus
b.
internal bus
d.
FSB
 

 7. 

_____ processors generally run more slowly because it takes more steps to accomplish a simple operation.
a.
CISC
c.
ALU
b.
RISC
d.
FSB
 

 8. 

All CPUs today have _____.
a.
COAST
c.
L2 cache
b.
L1 cache
d.
L3 cache
 

 9. 

The amount of memory a computer can hold is determined by the number of _____ on the motherboard.
a.
bays
c.
expansion slots
b.
memory slots
d.
sockets
 

 10. 

The file system defines the size of the _____ used to store data on the hard disk.
a.
units
c.
sectors
b.
tracks
d.
clusters
 

 11. 

A serial port on the back of a computer can be identified by _____.
a.
searching for the interface standard label
b.
looking for the special chip
c.
counting the pins
d.
looking for unused pins
 

 12. 

The _____ is the layer between the OS and the hardware.
a.
Executive services
c.
Win32 security
b.
HAL
d.
object manager
 

 13. 

With Windows XP, you can schedule a backup using the _____ utility.
a.
Automated System Recovery
c.
Manage Media
b.
Backup
d.
Restore Media
 

 14. 

A _____ is a small program contained in a document that automatically can be executed when the document first is loaded, or later by pressing a key combination.
a.
virus
c.
strain
b.
payload
d.
macro
 

 15. 

Antivirus software detects a known virus by looking for distinguishing characteristics called a(n) _____.
a.
malicious code
c.
incubation period
b.
macro
d.
virus signature
 

True/False
Indicate whether the sentence or statement is true or false.
 

 16. 

A jumper acts as a switch that closes or opens electrical circuits.
 

 17. 

A GUI provides menus as a way to enter data and commands.
 

 18. 

An average speed for a new CPU today is about 4.77 MHz.
 

 19. 

Some CPUs can receive more bits than they can process at one time.
 

 20. 

All CPUs use a single-voltage design, in which the same voltage is used for external and internal operations.
 

 21. 

Chips on the motherboard require power to function.
 

 22. 

The USB is a very fast local bus used for digital cameras and scanners.
 

 23. 

The most widely used IDE interface standard today is Ultra ATA/66.
 

 24. 

To output information, a computer performs analog-to-digital conversion.
 

 25. 

Serial ports most commonly are used by printers.
 

 26. 

PCI expansion slots typically are used to connect a video card that provides a port for the monitor.
 

 27. 

Every domain has at least one server set up as the domain controller.
 

 28. 

Users are permitted to install the software on a network under most end-user license agreements.
 

 29. 

Any file placed in an encrypted folder automatically is encrypted.
 

 30. 

The Registry Editor has a look and feel similar to Windows Explorer.
 

Completion
Complete each sentence or statement.
 

 31. 

A(n) _________________________ is a pair of prongs that are electrical contact points set into the computer motherboard or an adapter card.
 

 

 32. 

The process of preparing a disk for reading and writing by defining how files will be organized on it is called _________________________.
 

 

 33. 

Some hardware devices, such as a joystick, use _________________________ as a way to communicate with the CPU.
 

 

 34. 

A floppy disk with enough software to load an operating system is called a(n) _________________________.
 

 
 
nar001-1.jpg
 

 35. 

In the accompanying figure, the chip shown is using _________________________, in which the L2 cache is on a separate die from the processor.
 

 

 36. 

The _________________________ is a metal plate that comes with the motherboard and fits over the ports.
 

 

 37. 

_________________________ memory can detect and correct an error in one bit of the byte.
 

 

 38. 

Windows virtual memory manager can choose to store pages assigned to an application or device driver that needs memory in the swap file named _________________________.
 

 

 39. 

For DIMMs, ads list the _________________________ of the module, which is written as two numbers separated by x.
 

 

 40. 

_________________________ refers to the number of clock cycles it takes to write a row of data to or from memory.
 

 

 41. 

_________________________ is a slow method of transferring data that involves the CPU.
 

 

 42. 

A parallel port sometimes is referred to as a(n) _________________________, which indicates that it has 25 pins on the connector.
 

 

 43. 

A popular way to add peripheral devices to a notebook is to use a(n) _________________________.
 

 

 44. 

A(n) _________________________ is a device that can be connected to a network and is accessible to a computer by way of a network.
 

 

 45. 

_________________________ are items consumed by the printer, such as paper, ink ribbons, color sticks, toner cartridges, and ink cartridges.
 

 

 46. 

The _________________________ is a section of the Microsoft Web site that lists products that are compatible with Windows XP.
 

 

 47. 

A(n) _________________________ includes conditions that specify a user’s responsibility upon acceptance of the agreement.
 

 

 48. 

Applications at the top of the Start menu are said to be _________________________ to the menu.
 

 

 49. 

Any changes made to a(n) _________________________ are specific to the computer on which the changes have been made.
 

 

 50. 

For a stand-alone computer or a computer in the workgroup, _________________________ should be used to implement Group Policy settings.
 

 



 
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