You decide to add three new hard drives to your computer so that you can increase the amount of storage on it. When you install the hard drives, you find enough SATA connections on the motherboard, but it is short one SATA power connector.
 
What is the easiest way to add a SATA power connector to the system?

According to the text, today’s DIMMs use what size data path?

Landon starts his computer and receives the error message, “Hard drive is not found.” In a panic, he calls you because he did not back up his data and has numerous important files on his hard drive. During your investigation, Landon tells you he was watching a movie on his computer the previous night.
 
What might be the problem with Landon’s computer?

Over the past week, every time Larry has started his computer, he has noticed that the time is not correct. Larry didn’t consider this a problem because his computer was working properly. However, now Larry has decided that he should investigate why the time is not accurate.
?3?
What can you tell Larry to check to find out why the clock does not keep the right time?

Paul is playing a game when his computer shuts down unexpectedly. Paul has noticed recently that his fans are running very loud. When Paul turns his computer back on, it starts to boot and then shuts off again.
?3?
What is a possible problem with Paul’s computer?

Nick is working on a new graphic for one of his company’s clients and is having an issue with the color on his screen. The client wants the graphic to include a very bright red color, but Nick can’t seem to find the right color on his screen. He seems to have the color perfect on the screen, but when he tries to print the graphic, the color seems to fade. He has checked the printer, and it works fine.

What will help Nick see on the screen the color that he is printing?

Terry is having a problem with his computer screen. He said the screen looks distorted. When you go to check his monitor, you notice that the icons on the desktop appear to be tall and skinny.
 
What is the common cause of this problem?

Roger purchased a new laptop computer and wants to connect it to a second monitor. The monitor has a DVI and HDMI connection on the back, but his laptop only has a Mini DisplayPort connection.
?3?
Which cable should Roger purchase?

You have been tasked with configuring a SOHO network in which all ports on the public untrusted network will be forwarded to one workstation connected to the LAN.
 
Which of the following features will you configure on the SOHO router to accomplish this task?

Jordan has been asked to help his company find a way to allow all the workers to log on to computers securely but without using a user name and password. The CIO wants everyone use face recognition software.

What peripheral will be needed on each computer to allow the workers to log on using face recognition software?

When you are ordering a standard thick client computer for a normal business user, what should you check before ordering the computer?

Heather’s computer display is having a problem in which the desktop seems to be shifting. She has sent you a picture of the problem.
?3?
What could be causing this problem on Heather’s monitor?

A manager in a small office is asking if it is possible to limit network access to a particular website during business hours. Apparently, several users are spending an excessive amount of time on the site preventing them from completing their work-related tasks.
 
Which of the following is the best solution to accomplish the request from the manager while not limiting access to other websites?

John just bought a used iPad from a friend who had lost the charging cable. John notices that the cable is like the charging cable for his Android smartphone, though it is not quite the same.
 
What type of cable will John need to purchase to replace the iPad’s charger cable?

A smartphone user entered an incorrect passcode on his phone several times in a row, which locked the device.
 
Which of the following steps should the user take first?

A technician is troubleshooting a printer connected to a computer via USB. The printer will print using the controls at the printer but fails to print from the computer.
 
Which of the following steps should be taken next?

Which of the following could be a major concern for implementing cloud computing for business-critical services?

A server provides the necessary IP configuration to your network host so the host can communicate on the network. If this service malfunctions, your device will not be able to utilize the network.
 
What server provides this service?

You are troubleshooting a Windows workstation that is having problems communicating with the host at IP address 1.2.3.4.
 
What utility will you use at the command line to determine where the communication is stopping?

A mobile device user has tried to install a new app numerous times without success. She has closed all unused apps, disabled live wallpapers, and restarted the device in an attempt to get the app to install.
 
Which of the following steps should the user take next?

Angela recently purchased a new Android smartphone. While purchasing the phone, Angela was told that she would need to set up a new email account for the phone.
 
Which commercial email provider should Angela use for her new Android phone?

Which of the following indicates the most concise abbreviation of the IPv6 address FEFE:0000:0000:0000:0002:0000:0000:0001?

Your company received a call from a historical society inquiring about the possibility of networking a two-century-old building with no existing network. In 1924, someone added electrical outlets to the building, but the layout and design of the building prohibits adding any additional copper or fiber cable. You completed a wireless site survey and concluded that wireless networking is out of the question and will not properly function due to environmental interference.
 
Which of the following could be used to network this building?

You are troubleshooting a mobile device that will not pair with a Bluetooth headset. The device was functioning properly with the headset until a recent corporate-wide OS update. No other mobile devices in the organization are exhibiting this issue with Bluetooth headsets.
 
Which of the following is the first step you will take to resolve this issue?

A small bank with several regional branches is searching for a solution to consolidate its business services into a single site with centralized management. The service should provide secure resources for use by the bank, and these resources must be isolated from any other organization using the same service provider.
 
Which of the following will best meet the needs of the bank?

A Windows computer is shared between several users, each with his own local user account. Each user has his own dedicated, uniquely configured VM stored in a public folder on the computer.
 
Which of the following steps should be taken to secure the VMs so no user can copy or delete another user’s VM files? (Select TWO.)

The accounting department moved its network-attached printer from one side of the office to a more centralized location, making the printer much more accessible to all accounting users. Since the move, the users have not been able to print to the printer. The printer powers on and shows it is ready to accept print jobs. The printer configuration page shows the following output.

 You disconnect the patch cable from the keystone jack at the new location and move the printer and cable to reconnect it at the original location. The printer begins printing the jobs that failed to print earlier.
 
Which of the following are the most likely reasons for the printer failing to print at the new location? (Select TWO.)

Molly, a technician, has been tasked with researching an emulator for the software developers to test cross-platform applications on various PCs and a variety of mobile devices.
 
Which of the following will be a required step in selecting an emulator? (Select TWO.)

Which of the following are secure protocols, ports, services, or applications? (Select TWO.)

What methods are used to assign TCP/IP parameters to network hosts? (Select TWO.)

A mobile device user is having problems keeping malware off his device. The user is continuously removing offending apps and regularly running a check for OS updates. After a short period of relief, the malware continues to be a problem.
 
Which of the following are the best actions for the user to take? (Select TWO.)

Frank is traveling for work and has discovered that he forgot an important file. The good news is the file is in cloud storage. Unfortunately, Frank’s laptop cannot connect to the airport’s Wi-Fi.
 
How can Frank download this important file? (Select all that apply.)

Which of the following technologies provides a method for personalizing network-connected laptop and desktop computers with only the apps each individual user needs without complicated customization? (Select TWO.)

A technician is working at a client’s office after hours and needs two cables to finish the work but does not have immediate access to prebuilt cables. One cable needed is for a dial-up connection from the dial-up modem to the existing analog POTS jack on the wall. The other cable is for an Ethernet connection from the computer to the existing keystone jack on the wall. The technician has the necessary wire and connectors to make the cables.
 
Which of the following tools will the technician use to make the cables and then verify that they both work properly? (Select THREE.)

The administrative assistant of the company’s CEO is asking about a printer for her use only. It seems the shared department printer is overused, making the assistant wait to print the CEO’s last minute documents.
 
Which of the following technologies will best meet the administrative assistant’s request? (Select TWO.)

Match the Optical Drive type to the amount of data the disk will hold.

Match the protocol or encryption name with the feature.