Excessive heat can damage the CPU and the motherboard.

A simple problem of replacing a bad memory module can become a complex research project if you don’t have a good grasp of current and past memory technologies.

Most often, placing memory on the motherboard and updating the BIOS manually is all that is necessary for installation.

A hard disk drive (HDD), most often called a hard drive, comes in two sizes for personal computers: the 1.8" size is used for laptop computers and the 2.5" size is used for desktops.

If you are replacing a floppy drive, you must inform BIOS setup by accessing setup and changing the drive type.

According to the text, today’s DIMMs use what size data path?

Over the past week, every time Larry has started his computer, he has noticed that the time is not correct. Larry didn’t consider this a problem because his computer was working properly. However, now Larry has decided that he should investigate why the time is not accurate.
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What can you tell Larry to check to find out why the clock does not keep the right time?

Gina is upgrading your computer with a new processor. She installs the processor into your motherboard and adds the cooling system. She powers up the computer, and it begins to boot but then shuts down.
 
What could be the cause of this problem?

Memory in the processor package, but not on the processor die, is called ____ cache.

Using the ____ technology, the Intel processor, chipset, and wireless network adapter are all interconnected as a unit, which improves laptop performance.

A(n) ____ gets its name because it has independent pins on opposite sides of the module.

A Rambus memory module is called a(n) ____.

To use System Information, in the Vista Start Search box or the Windows XP Run box, type ____ and press Enter.

If the chip’s surface is dull or matted, or you can scratch off the markings with a fingernail or knife, suspect that the chip has been ____.

The ____-conductor IDE cable has half the number of pins as it has wires.

With ____, two hard drives are configured as a single volume.

The first sector on the disk, called the boot sector or ____ record, contains the information about how the disk is organized and the file system used.

Which of the following indicates the most concise abbreviation of the IPv6 address FEFE:0000:0000:0000:0002:0000:0000:0001?

Your mobile device appears to be contacting a remote server to upload your personal data.
 
Which of the following should be performed first to protect your personal data?

Which of the following is best practice to minimize the chance of infecting your mobile device with malware?

A mobile device user has tried to install a new app numerous times without success. She has closed all unused apps, disabled live wallpapers, and restarted the device in an attempt to get the app to install.
 
Which of the following steps should the user take next?

John just bought a used iPad from a friend who had lost the charging cable. John notices that the cable is like the charging cable for his Android smartphone, though it is not quite the same.
 
What type of cable will John need to purchase to replace the iPad’s charger cable?

Angela recently purchased a new Android smartphone. While purchasing the phone, Angela was told that she would need to set up a new email account for the phone.
 
Which commercial email provider should Angela use for her new Android phone?

You are troubleshooting a mobile device that will not pair with a Bluetooth headset. The device was functioning properly with the headset until a recent corporate-wide OS update. No other mobile devices in the organization are exhibiting this issue with Bluetooth headsets.
 
Which of the following is the first step you will take to resolve this issue?

Which of the following aspects of cloud computing allows a service provider to limit a customer’s use of a particular resource based on a service agreement between the provider and the customer?

A technician is troubleshooting a printer connected to a computer via USB. The printer will print using the controls at the printer but fails to print from the computer.
 
Which of the following steps should be taken next?

Which of the following could be a major concern for implementing cloud computing for business-critical services?

Your company received a call from a historical society inquiring about the possibility of networking a two-century-old building with no existing network. In 1924, someone added electrical outlets to the building, but the layout and design of the building prohibits adding any additional copper or fiber cable. You completed a wireless site survey and concluded that wireless networking is out of the question and will not properly function due to environmental interference.
 
Which of the following could be used to network this building?

Which of the following creates an environment that behaves in a hardware-like manner to run software meant for other hardware?

A small bank with several regional branches is searching for a solution to consolidate its business services into a single site with centralized management. The service should provide secure resources for use by the bank, and these resources must be isolated from any other organization using the same service provider.
 
Which of the following will best meet the needs of the bank?

A mobile device user is having problems keeping malware off his device. The user is continuously removing offending apps and regularly running a check for OS updates. After a short period of relief, the malware continues to be a problem.
 
Which of the following are the best actions for the user to take? (Select TWO.)

A technician is working at a client’s office after hours and needs two cables to finish the work but does not have immediate access to prebuilt cables. One cable needed is for a dial-up connection from the dial-up modem to the existing analog POTS jack on the wall. The other cable is for an Ethernet connection from the computer to the existing keystone jack on the wall. The technician has the necessary wire and connectors to make the cables.
 
Which of the following tools will the technician use to make the cables and then verify that they both work properly? (Select THREE.)

A Windows computer is shared between several users, each with his own local user account. Each user has his own dedicated, uniquely configured VM stored in a public folder on the computer.
 
Which of the following steps should be taken to secure the VMs so no user can copy or delete another user’s VM files? (Select TWO.)

Molly, a technician, has been tasked with researching an emulator for the software developers to test cross-platform applications on various PCs and a variety of mobile devices.
 
Which of the following will be a required step in selecting an emulator? (Select TWO.)

Which of the following are secure protocols, ports, services, or applications? (Select TWO.)