True/False
Indicate whether the
statement is true or false.
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1.
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Today’s DIMMs use a 64-bit data path.
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2.
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The 80-conductor IDE cable has 80 pins and 40 wires.
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3.
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If you connect the floppy cable in the wrong direction, the floppy drive light
stays on continuously.
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4.
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A 32-bit driver can be used in a 64-bit operating system.
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5.
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If you need to recover data off a system that won’t boot, install the
drive in a working system.
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6.
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If you see smoke or smell burning, you should immediately open the case to try
to identify the component that is causing it.
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7.
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A degausser can erase everything on an optical disk.
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8.
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There is no option for networking access when using Safe Mode.
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9.
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As you work to solve a Windows problem, always choose the method that makes the
most changes to the system as possible in order to rejuvenate the machine.
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10.
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For heavy business use, the best practice is to purchase one machine for one
purpose, instead of bundling many functions into a single machine.
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Multiple Choice
Identify the
choice that best completes the statement or answers the question.
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1.
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Which power supply connector is the main motherboard power connector on most
motherboards today?
a. | 20-pin | c. | 24-pin | b. | 8-pin | d. | 15-pin |
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2.
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Which of the following is true about fans in the computer system?
a. | they are not found in the power supply case | c. | they’re usually not needed if
your room is cool enough | b. | larger fans tend to run
quieter | d. | they always run at
a fixed speed |
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3.
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What does a small triangle embedded on a connector signify?
a. | use caution when using the connector | c. | the pin near the triangle should be
matched with a circular pin | b. | the wire nearest the triangle is pin
1 | d. | the connector is optional
and need not be attached |
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4.
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Which of the following is NOT a feature of a processor?
a. | clock speed | c. | amount of CMOS | b. | processor architecture | d. | multi-core
processing |
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5.
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Which of the following is true about installing a processor on a
motherboard?
a. | after placing the processor in the socket, you need to lock down the
lever | c. | processors are protected from ESD, so you don’t need a grounding
bracelet | b. | it’s okay to reuse thermal compound when you remove and reinstall a
processor | d. | use plenty of
thermal compound, you can never use too much of this substance |
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6.
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What unit of measurement is used for DIMM read and write times?
a. | milliseconds | c. | nanoseconds | b. | microseconds | d. | picoseconds |
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7.
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Which of the following is true about DIMM slots?
a. | color coding is used to identify the channel | c. | DDR only supports a single
channel | b. | DDR2 and DDR3 support triple channels | d. | a DDR3 DIMM allows access to four memory chips
simultaneously on each DIMM |
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8.
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Which of the following is a basic principle that applies to both internal and
external devices?
a. | when connecting a faster device to a slower port, the port adapts to the speed of the
device | c. | for most installations, install the device first, then the device
driver | b. | if you have multiple devices to install, it’s best to install them at the same
time | d. | some devices
don’t require a software component for them to work properly |
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9.
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What do you need to do for Device Manager to display nonpresent devices?
a. | in Device Manager, click View, then click Nonpresent devices | c. | create and set an
environment variable | b. | in Device Manager, click Advanced, then click
All Devices | d. | reboot the
system in Safe Mode with Networking |
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10.
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Which type of removable storage media can provide up to 2 TB of
storage?
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11.
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What should be done if a system cannot boot from the hard drive?
a. | Reinstall Windows | c. | Run System File Checker | b. | Boot from the
Windows setup DVD | d. | Replace
the hard drive |
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12.
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Which of the following is true about moving a hard drive from a non-working
computer to a working computer for the purposes of accessing the data on the drive?
a. | you must install the drive in a drive bay | c. | you must have an Administrator
password before you can access the data on the drive | b. | you must manually assign a drive
letter | d. | the drive must be
initialized before you can access it |
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13.
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Which message are you likely to see if the BIOS cannot find a hard drive at
POST?
a. | Fixed disk error | c. | Error in ntoskernel | b. | Blue screen of death | d. | Error loading
Windows |
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14.
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Which of the following protects your computer from brownouts or sags?
a. | degaussing | c. | surge protector | b. | GPU | d. | UPS |
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15.
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Which program is used to start the part of the Win32 subsystem that displays
graphics?
a. | Winlogon.exe | c. | Smss.exe | b. | Ntoskrnl.exe | d. | Lsass.exe |
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16.
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Which Windows RE tool is considered to be the least intrusive?
a. | Windows Memory Diagnostic | c. | Startup Repair | b. | System
Restore | d. | System Image
Recovery |
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17.
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Which of the following keys will cause the Windows Boot Manager to appear as
long as it is pressed during the boot process?
a. | F8 | c. | F5 | b. | spacebar | d. | Enter |
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18.
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What should be the first thing to try if the hard drive is not spinning at
startup?
a. | switch out hard drives | c. | check power connections and switches | b. | check BIOS
setup | d. | switch out
monitors |
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19.
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Which of the following is NOT among the guidelines for handling and caring for a
notebook computer?
a. | don’t hold a notebook by the lid | c. | don’t leave a notebook in a
cold or hot car | b. | make sure the network location is Public before connecting to the
Internet | d. | when traveling,
pack the notebook tightly in a suitcase, between soft clothing |
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20.
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Which of the following is NOT true about working on a notebook computer in
general?
a. | you should follow the same ESD precautions as on desktops | c. | you need different
tools than you need for desktop maintenance | b. | once you’ve learned to service one,
it’s the same for all notebooks | d. | on newer notebooks, hard drive replacement is fairly
easy |
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21.
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Which of the following is a screen that uses electrodes that sense the
conductive properties of skin?
a. | dual-touch screen | c. | pressure-sensing screen | b. | capacitive touch
screen | d. | resistive touch
screen |
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22.
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What should you configure on an iOS device if you want your data erased after
ten failed logon attempts?
a. | Lock Screen | c. | iOS Locator | b. | Remote Wipe | d. | Passcode Lock |
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23.
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Which type of virtualization should you deploy to provide a Virtual Desktop
Infrastructure?
a. | server-side | c. | fat-client | b. | client-side | d. | type-2 |
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24.
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What is the process called when Windows receives a print job from an application
and places the job in a print queue?
a. | banking | c. | storing | b. | spooling | d. | pooling |
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25.
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What tool can you use to stop and restart the Windows print spooler?
a. | Service console | c. | Performance Monitor | b. | Task Manager | d. | MSConfig |
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