In Word, the default typing mode is overtype mode.

The row boundary, the border at the top of a row as shown in the accompanying figure, can be dragged until the column is at the desired width.

In a business letter, within the message, paragraphs are double-spaced with single-spacing between paragraphs.

In addition to the basic solid underline, Word has many decorative underlines that are available through the Underline gallery.

The shortcut keys, CTRL+ENTER, instruct Word to insert an automatic page break immediately above the insertion point and position the insertion point immediately below the automatic page break.

____________________, as shown in the accompanying figure, displays an entire document on reduced size on the Word screen.

In Word, a solid line, called a(n) ____________________, can be drawn at any edge of a paragraph.

_________________________ is the process of changing the appearance of a paragraph.

The default typing mode in Word is _________________________ mode.

Press CTRL+SHIFT+SPACEBAR to enter a(n) ____________________, which is a special space character that prevents two words from splitting if the first word falls at the end of a line.

Case 4
A new colleague of yours has been eyeing your computer skills with envy, as you seem to know all of the shortcuts. He wants to know what your “secret” is.

Which of the following allows you to select a paragraph?__________________

1. Press and hold down the CTRL key and then click the paragraph.

2. Move the mouse to the left of the first line until the mouse pointer changes to a right-pointing block arrow and then click.

3. Move the mouse to the left of the text until the mouse pointer changes to a right-pointing block arrow and then triple-click.

4. Triple-click the paragraph.

Which of the following keys do you recommend to your colleague as a key to hold down while you select nonadjacent items?_________________

1. SHIFT	2. CTRL
3. ESC	4. F3

Case 3
Your friend Riley knows that you have a lot of experience with proofreading works cited pages, as you have a background from your time as a graduate student and now as professional researcher.

Her most recent research paper is the first example of a paper on which Riley has worked that will use Web sites as sources. Can you help her to indicate which of the following is a correct and complete citation for a Web site?__________________

1. Cashman, Thomas J. How a USB Flash Drive Works. Course Technology. 14 April 2008. <www.scsite.com/wd2007/pr2/wc.htm>

2. Cashman, Thomas J. Course Technology. 14 April 2008. <www.scsite.com/wd2007/pr2/wc.htm>

3. Cashman, Thomas J. How a USB Flash Drive Works. Course Technology. <www.scsite.com/wd2007/pr2/wc.htm>

4. None of the citations above is correct.

Riley brings to you the research paper on which she is currently working. Which of the following is a correct and complete citation for a book?________________

1. Connors, Jack. Dreaming of Jeannie. 4th edition. Volume 2. 2007.

2. Santos, Matthew, and Joshua Lyman. How to Run (and Win) a Presidential Campaign. Houston: GOP Publishing, 2008.

3. Shelly, Gary B. “How a GPS Works.” Computing in Today’s World March 2008: 34-42.

4. Hutton, Laura. Effective Management for the 21st Century. Albuquerque: Manhattan Publishers.

Case 6

Your friend is new to using tables and he is having a lot of difficulty manipulating them. You offer to help him with some tips for selecting items in the table, for starters.

If you click at the left edge of a cell, what are you selecting?___________________

1. the table

2. the cell

3. the row in which the cell appears

4. the column in which the cell appears

Which of the following allows you to select the entire table?___________________

1. triple-click the table.

2. click the border at the top of the leftmost column.

3. click to the left of the topmost row.

4. click the table move handle.

Case 2
You have written a novella on your new laptop and now, as you prepare to find a literary agent for your work, you would like to do some formatting of it to make it more appealing to prospective agents

Which of the following changes you make to your text is an example of paragraph formatting?___________

1. underlining the title on the title page	2. italicizing the dedication section on the first page of the text
3. putting the title in boldface	4. centering all of the paragraphs on the title page

Which of the following is NOT a character the formatting of which you can change?_______________

1. a question mark	2. paragraph mark
3. the asterisk symbol	4. the numeral 5

Case 1
Your friend Sara is new to computing and has some questions for you about saving files, since she knows that you have a lot of experience.

Every time Sara tries to save one of the files associated with her project, it is rejected as an invalid file name. Which of the following could be the name of the file that is giving her trouble? ___________

1. Finances:2007	2. Finances—2007
3. Finances [2007]	4. Finances (2007)

Case 5

Your friend Julian is applying for his first job and is looking to produce a cover letter that is letter-perfect in its presentation, not to mention its content. Knowing that you are a recently successful job seeker, he comes to you for advice on the preparation of the letter.

Julian wants to get the letter off to a good start. He has designed a personal letterhead with his name at the very top. What is the first thing he should put immediately below the letterhead, and how far below the letterhead should it appear?_______________________

1. date line, two to six lines below

2. inside address, three to eight lines below

3. salutation, two to four lines below

4. messages, two lines below

To select multiple cells, rows, or columns in a table that are not adjacent to one another, select the first cell and then hold down the ____ key while selecting the next cell, row, or column.

With ____ editing, the selected item is moved to the new location and then inserted there.

The shortcut keys for the _____ character formatting are CTRL+SHIFT+PLUS SIGN.

A _____ consists of a group of frequently used styles formatted so they look pleasing when used together.

As shown in Figure 1-1, a(n) ____ is a set of choices, often graphical, arranged in a grid or in a list.