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PC Repair Quiz 2

True/False
Indicate whether the statement is true or false.
 

 1. 

The read/write head on a magnetic hard drive is at both the top and bottom of each disk.
 

 2. 

The 80-conductor IDE cable has 80 pins and 40 wires.
 

 3. 

Each IDE header on a motherboard can support up to two IDE devices.
 

 4. 

Every installed device requires a device driver to control the device.
 

 5. 

A 32-bit driver can be used in a 64-bit operating system.
 

 6. 

DDR memory is faster than GDDR memory since it is used by the CPU.
 

 7. 

Errors with memory are often difficult to diagnose because they can appear intermittently and might be mistaken as other types of errors.
 

 8. 

Most Microsoft patches and device drivers can be applied to a 32-bit installation and also a 64-bit installation.
 

 9. 

If you get an error message about a missing DLL, the easiest way to solve this problem might be to reinstall the application.
 

 10. 

A poor looking video display might be caused by inadequate video RAM.
 

Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 1. 

Which process writes sector markings to a hard drive?
a.
partitioning
c.
high-level formatting
b.
low-level formatting
d.
sector provisioning
 

 2. 

Why would you use a round PATA ribbon cable instead of traditional flat cable?
a.
round cables cost a lot less
c.
round cables provide a better connection than flat cables
b.
round cables obstruct air flow less inside the case
d.
round cables are more resistant to interference
 

 3. 

If you are adding a hard drive to a system that already has a drive with Windows installed on it, which of the following is true?
a.
you should boot from the Windows setup DVD to prepare the new drive
c.
use the BIOS setup screen to partition and format the new drive
b.
boot Windows and use Disk Management to prepare the new drive
d.
the new hard drive must use the same standard as the Windows drive
 

 4. 

Which is true about installing a PATA drive?
a.
each IDE channel supports a single drive
c.
each IDE cable has four connectors for drives
b.
a motherboard can support up to four EIDE devices
d.
you need to set the jumpers to Master when you have only one drive
 

 5. 

What happens when a flash memory card is installed in a slot and it is recognized by Windows?
a.
a window appears prompting you to initialize the device
c.
Windows automatically partitions and formats the device
b.
a drive letter is assigned to the device and you can see it in Explorer
d.
the files are copied from the device to your Documents folder
 

 6. 

Which type of expansion slot uses a retention mechanism to help stabilize a heavy card?
a.
ISA
c.
AGP
b.
PCI
d.
MGA
 

 7. 

Which monitor characteristic is the distance between adjacent dots on the screen?
a.
viewing angle
c.
native resolution
b.
refresh rate
d.
pixel pitch
 

 8. 

Which Windows utility can be used to view and modify partitions on hard drives and to format drives?
a.
Disk Cleanup
c.
Chkdsk
b.
Disk Defragmenter
d.
Disk Management
 

 9. 

What should be entered at a command prompt in order to scan all system files?
a.
msinfo32 /verify
c.
sfc /scannow
b.
systeminfo /sysfiles
d.
chkdsk /r
 

 10. 

What should be tried whenever a system is caught in an endless cycle of restarts?
a.
Run System File Checker
c.
Change the BIOS setup
b.
Reinstall Windows
d.
Boot into Safe Mode
 

 11. 

Which of the following is an indication that an inadequate power supply is the source of an intermittent problem?
a.
the power supply whines when you first turn on the system
c.
BIOS loses its date and time settings
b.
you don’t see any indicator lights or fans spinning
d.
the system tries to boot from the wrong device
 

 12. 

Which of the following is NOT an FRU on a motherboard?
a.
processor
c.
CMOS battery
b.
RAM
d.
chipset
 

 13. 

Why might you disable quick booting features in BIOS when you are troubleshooting a problem?
a.
so you can access the advanced boot menu
c.
so you can see a full POST report
b.
quick booting prevents Windows from logging errors
d.
quick booting bypasses the POST
 

 14. 

What is a possible consequence of the thermal compound being improperly applied to the CPU?
a.
you can short circuit the motherboard
c.
the cooling fan won’t run
b.
the CPU can overheat
d.
you may get memory errors
 

 15. 

Which of the following protects your computer from brownouts or sags?
a.
degaussing
c.
surge protector
b.
GPU
d.
UPS
 



 
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