Multiple Choice Identify the
choice that best completes the statement or answers the question.
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1.
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A technician is configuring a
new SOHO multifunction wireless router at a customer’s location to provide network access to
several wireless devices. The technician is required to protect the customer’s private network
from unauthorized access while performing the initial router setup as well as during normal operation
after the configuration is completed. Which of the following is the best step for the
technician to take in securing the router to meet this requirement?
a. | Enable DHCP on the router and
configure IP address reservations for the wireless clients. | b. | Change the router’s default administrative
password. | c. | Disable the router’s radio in the wireless network
settings. | d. | Configure MAC filtering on the router and allow access to only the
technician’s computer. |
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2.
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A group of wireless devices are
using each other as relays to share a network connection across a large area. Which of the
following network categories is being used?
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3.
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You are setting up your Windows
computer to connect to the Internet and notice that when you type www.microsoft.com, the browser does
not go to the site. Instead, you receive an error message saying that the address cannot be
resolved. What network setting should you check to see the address of the server being used
to resolve this address?
a. | IP
address | c. | Gateway | b. | Subnet mask | d. | DNS |
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4.
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You have been tasked with
configuring a SOHO network in which all ports on the public untrusted network will be forwarded to
one workstation connected to the LAN. Which of the following features will you configure on
the SOHO router to accomplish this task?
a. | Port
forwarding | c. | Demilitarized
zone | b. | MAC filtering | d. | Quality of service |
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5.
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Which of the following is a
wireless Internet connectivity method that utilizes cellular technology?
a. | 802.11ac | c. | 3G | b. | WiMAX | d. | Satellite |
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6.
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A technician wants to configure
a DHCP server to guarantee that certain printers always receive the same address. Which of the
following should the technician configure?
a. | VPN
tunnel | c. | Subnet
mask | b. | Address reservation | d. | Default gateway |
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7.
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Which of the following will use
an RJ-11 connector for connectivity?
a. | Cellular | b. | Cable | c. | Fiber | d. | DSL | e. | Ethernet |
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8.
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Cathy wants to connect to her
wireless LAN at home but is not sure where to change the setting so that she can connect.
Where in the Windows Control Panel will Cathy find her computer’s network connection
settings?
a. | Network Control
Center | c. | Administrative
Tools | b. | Network and Sharing Center | d. | Internet Options |
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9.
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Your company is implementing a
wireless network and is concerned that someone from a competing company could stand outside the
building and collect wireless data. You have assured the company that WPA2 is secure. What
makes WPA2 more secure than WPA?
a. | AES | c. | RADIUS | b. | TKIP | d. | TACACS |
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10.
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George is concerned that his
children might somehow be exposed to things on the Internet that they are not mature enough to
handle. He wants a way to limit their ability to view content on the Internet. What will you
recommend to George?
a. | Use a
firewall. | c. | Use port
forwarding. | b. | Use Parental Controls. | d. | Use WPA2. |
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11.
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A technician requires a file
system on an internal 1.5 TB Windows 10 boot drive that supports file encryption, disk quotas, and
security features such as file and folder permissions. Which of the following will support
these requirements?
a. | NFS | b. | FAT32 | c. | NTFS | d. | exFAT | e. | CDFS |
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12.
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A Windows 10 user wants to
display all the files in all the subdirectories on the E: drive with the file extension of
doc.
What command would perform this function?
a. | cd.. | c. | dir *.doc | b. | dir e:\*.doc /p | d. | dir e:\*.doc /s |
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13.
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A technician would like to have
the ability to add physical hard drives to a Storage Spaces storage pool at future times on an
as-needed basis. Which of the following Storage Spaces features describes this functionality
without the need to also reconfigure the available space to users?
a. | Three-way
mirror | b. | Thin provisioning | c. | Resiliency | d. | Two-way mirror | e. | Parity |
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14.
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A user wants to make sure he can
quickly restore his computer after a drive failure to the state it was in when Windows and all its
apps were initially installed. Which backup type will be most useful in this
scenario?
a. | Restore
points | c. | System image
backup | b. | File History backup | d. | System Restore |
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15.
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What command creates a
subdirectory under a directory?
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16.
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In Windows 10, you can find this
user-friendly interface to access numerous Windows settings? What is the name of this
user-friendly interface?
a. | Control
Panel | c. | Computer Management
console | b. | Administrative Tools | d. | Settings app |
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17.
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Manuel is working on a project
in Visual Studio. He wants to keep this program showing on the entire desktop, but he also needs to
have several other applications open so that he can research the project.
What feature in
Windows 10 will allow Manuel to view Visual Studio on the full desktop and have other applications
open at the same time?
a. | Task
View | c. | PowerShell | b. | Snap Assist | d. | Live tiles |
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18.
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During your discussion with a
client about a problem with his computer, you realize that he is explaining a problem you have seen
several times.
What should you do when you realize you understand the
problem?
a. | Interrupt the client so that you can
get to work right away. | b. | While the client is explaining the problem, start looking up the fix for the
problem on your phone. | c. | Actively listen to the client until he finishes explaining the
problem. | d. | Ignore what the client is saying and get to
work. |
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19.
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What type of software is used to
control a computer?
a. | Application | c. | Utility | b. | Operating system | d. | Interface |
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20.
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William’s supervisor wants
to create a test lab at the company in order to test Windows 10 updates. He has instructed William to
create a virtual lab. William decides to use Hyper-V as the hypervisor for the virtual machines. When
William tries to use Hyper-V, he realizes that it is not installed. What will William use to
install Hyper-V in Windows 10?
a. | Windows installation
disk | c. | Windows
Store | b. | Windows features | d. | Microsoft website |
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21.
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What type of installation should
you perform if you want to install a 64-bit version of Windows on a computer that already has a
32-bit OS installed?
a. | Clean
install | c. | In-place
upgrade | b. | Dual boot | d. | Standard |
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22.
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Which of the following is used
to uniquely identify a computer on a network?
a. | Network
ID | c. | IP
address | b. | Serial number | d. | Microsoft ID |
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23.
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What component of UEFI helps to
prevent malware from hijacking a system during or before the operating system
load?
a. | Execute Disable
Bit | c. | UEFI
Defender | b. | Secure Boot | d. | BitLocker |
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24.
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A Windows user contacted the
help desk with a problem that requires the technician to connect to the remote computer using Remote
Assistance to view a very detailed and cryptic error message on the user’s desktop. Each
attempt the technician makes to connect to the remote computer results in a message stating the
connection was refused. Which of the following protocol and port number combinations should
be opened on the remote computer’s firewall to allow this connection?
a. | RDP, port
3389 | c. | Telnet, port
23 | b. | SSH, port
22 | d. | DNS, port 53 |
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25.
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What is used to change
motherboard settings, finds a boot device, and contains instructions for running essential hardware
before an OS is started?
a. | Kernel | c. | BIOS/UEFI setup | b. | Device driver | d. | Control Panel |
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Multiple Response Identify one
or more choices that best complete the statement or answer the question.
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26.
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Which of the following 802.11
wireless networking standards support transfer rates of over 54 Mbps? (Select
TWO.)
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27.
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Which of the following tools are
available in Windows 10 for backing up user data or complete system images? (Select
TWO.)
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28.
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If you enter a command, what
three key presses can you use to terminate its execution before it is finished?
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29.
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Lane is very nervous about going
to visit the person on his help desk ticket. There are several notes from senior technicians about
the client, and most of the notes are about how difficult she is to deal with.
What advice can
you give Lane for dealing with this difficult client? (Select all that apply.)
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30.
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What two methods are available
for Windows to use to partition a drive?
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