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PC Repair Quiz 1

Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 1. 

Which setting can be configured via the BIOS/UEFI screen?
a.
Windows driver status
c.
Screen saver timeout value
b.
Set desktop background
d.
Change the boot sequence
 

 2. 

What is a possible remedy if your system hangs at odd times or during the boot?
a.
Install new CMOS RAM
c.
Flash the BIOS/UEFI
b.
Remove the TPM chip
d.
Format the hard disk
 

 3. 

What must your motherboard have to use BitLocker Encryption in Windows 7/8/10 which will ensure that your hard drive cannot be used in another computer?
a.
LoJack
c.
Encrypted USB 
b.
BIOS/UEFI password
d.
TPM chip
 

 4. 

You decide to add three new hard drives to your computer so that you can increase the amount of storage on it. When you install the hard drives, you find enough SATA connections on the motherboard, but it is short one SATA power connector.
 
What is the easiest way to add a SATA power connector to the system?
a.
Purchase a new power supply.
c.
Use the Molex connector.
b.
Use a Molex to SATA power adapter.
d.
You will not be able to add the SATA hard drive.
 

 5. 

Where must virtualization be enabled for VM (virtual machine) software to work?
a.
Windows Control Panel
c.
TPM chip
b.
BIOS/UEFI
d.
Jumper
 

 6. 

Which of the following represents a method for accessing the BIOS/UEFI setup program?
a.
Boot Windows and go to Control Panel
c.
Press a key or combination of keys during the BIOS/UEFI POST
b.
Set a motherboard jumper and start the computer
d.
Boot to the BIOS setup floppy disk
 

 7. 

According to the text, today’s DIMMs use what size data path?
a.
16-bit
c.
64-bit
b.
32-bit
d.
128-bit
 

 8. 

A processor housing that contains more than one processor is referred to as what term?
a.
Multithreaded processor
c.
Multiprocessor platform
b.
Multicore processor
d.
Multihoused processor
 

 9. 

Landon starts his computer and receives the error message, “Hard drive is not found.” In a panic, he calls you because he did not back up his data and has numerous important files on his hard drive. During your investigation, Landon tells you he was watching a movie on his computer the previous night.
 
What might be the problem with Landon’s computer?
a.
CMOS RAM has lost power and reset to defaults
c.
POST failed
b.
Boot priority is set to the DVD drive
d.
Motherboard needs to be replaced
 

 10. 

Over the past week, every time Larry has started his computer, he has noticed that the time is not correct. Larry didn’t consider this a problem because his computer was working properly. However, now Larry has decided that he should investigate why the time is not accurate.
?3?
What can you tell Larry to check to find out why the clock does not keep the right time?
a.
POST is failing
c.
The motherboard is going bad and needs to be replaced
b.
The internal time clock is malfunctioning
d.
The CMOS battery is bad and needs to be replaced
 

 11. 

When is it okay to touch the inside of a computer that is turned on?
a.
When disassembling the computer
c.
When reassembling the computer
b.
When using a multimeter to measure voltage output
d.
When a qualified electronics expert or electrician is present
 

 12. 

What type of RAM is typically installed onto a motherboard and loses data rapidly, requiring it to be refreshed often?
a.
SRAM
c.
DRAM
b.
CMOS RAM
d.
Flash RAM
 

 13. 

Lin is booting up his computer, and during the boot process, the computer powers down. After several unsuccessful attempts to boot his computer, he decides that he needs to start the troubleshooting process. Lin thinks that the problem could be in the power supply, so he uses a power supply tester. The test shows that the power supply is functioning properly.
 
What should Lin check next in the troubleshooting process?
a.
Processor
c.
RAM
b.
Motherboard
d.
Hard drive
 

 14. 

Gina is upgrading your computer with a new processor. She installs the processor into your motherboard and adds the cooling system. She powers up the computer, and it begins to boot but then shuts down.
 
What could be the cause of this problem?
a.
Computer is overclocked
c.
Processor is not compatible
b.
Thermal paste was not used
d.
Processor is not seated properly
 

 15. 

Paul is playing a game when his computer shuts down unexpectedly. Paul has noticed recently that his fans are running very loud. When Paul turns his computer back on, it starts to boot and then shuts off again.
?3?
What is a possible problem with Paul’s computer?
a.
Windows is not installed
c.
Hard drive is failing
b.
Fan drivers are not working
d.
Computer is overheating
 

Matching
 
 
Match each item with a statement below.
a.
Bluetooth
f.
CPU
b.
POST
g.
DIMM
c.
PCIe
h.
airplane mode
d.
microATX
i.
SO-DIMM
e.
DisplayPort
j.
heat sink
 

 16. 

A diagnostic program built into a computer to test the hardware components before the computer boots up
 

 17. 

All wireless technologies are turned off resulting in no transmission or reception of wireless signals
 

 18. 

The smaller form factor of the ATX.  Its smaller size and reduced expansion ports helps reduce costs and power consumption
 

 19. 

Performs most of the processing for data and instructions for the entire system
 

 20. 

A short-range wireless technology used to connect two devices in a small personal network
 

 21. 

Smaller connectors for memory on laptops
 

 22. 

The standard for computer expansion cards
 

 23. 

The connector for memory found on a motherboard
 

 24. 

Draws heat away from the CPU or other heat sensitive components so that it can be dissipated quickly
 

 25. 

Transmits digital video and audio. They are slowly replacing VGA and DVI ports on computers
 



 
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