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PC Repair Quiz 1

Matching
 
 
Match each item with a statement below.
a.
Bluetooth
f.
CPU
b.
POST
g.
DIMM
c.
PCIe
h.
airplane mode
d.
microATX
i.
SO-DIMM
e.
DisplayPort
j.
heat sink
 

 1. 

A diagnostic program built into a computer to test the hardware components before the computer boots up
 

 2. 

A short-range wireless technology used to connect two devices in a small personal network
 

 3. 

All wireless technologies are turned off resulting in no transmission or reception of wireless signals
 

 4. 

The standard for computer expansion cards
 

 5. 

Performs most of the processing for data and instructions for the entire system
 

 6. 

The smaller form factor of the ATX.  Its smaller size and reduced expansion ports helps reduce costs and power consumption
 

 7. 

Transmits digital video and audio. They are slowly replacing VGA and DVI ports on computers
 

 8. 

Smaller connectors for memory on laptops
 

 9. 

The connector for memory found on a motherboard
 

 10. 

Draws heat away from the CPU or other heat sensitive components so that it can be dissipated quickly
 

Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 11. 

According to the text, today’s DIMMs use what size data path?
a.
64-bit
c.
32-bit
b.
128-bit
d.
16-bit
 

 12. 

What must your motherboard have to use BitLocker Encryption in Windows 7/8/10 which will ensure that your hard drive cannot be used in another computer?
a.
Encrypted USB 
c.
BIOS/UEFI password
b.
LoJack
d.
TPM chip
 

 13. 

When is it okay to touch the inside of a computer that is turned on?
a.
When using a multimeter to measure voltage output
c.
When reassembling the computer
b.
When disassembling the computer
d.
When a qualified electronics expert or electrician is present
 

 14. 

Paul is playing a game when his computer shuts down unexpectedly. Paul has noticed recently that his fans are running very loud. When Paul turns his computer back on, it starts to boot and then shuts off again.
?3?
What is a possible problem with Paul’s computer?
a.
Fan drivers are not working
c.
Computer is overheating
b.
Hard drive is failing
d.
Windows is not installed
 

 15. 

Landon starts his computer and receives the error message, “Hard drive is not found.” In a panic, he calls you because he did not back up his data and has numerous important files on his hard drive. During your investigation, Landon tells you he was watching a movie on his computer the previous night.
 
What might be the problem with Landon’s computer?
a.
Motherboard needs to be replaced
c.
Boot priority is set to the DVD drive
b.
CMOS RAM has lost power and reset to defaults
d.
POST failed
 

 16. 

Over the past week, every time Larry has started his computer, he has noticed that the time is not correct. Larry didn’t consider this a problem because his computer was working properly. However, now Larry has decided that he should investigate why the time is not accurate.
?3?
What can you tell Larry to check to find out why the clock does not keep the right time?
a.
The CMOS battery is bad and needs to be replaced
c.
POST is failing
b.
The motherboard is going bad and needs to be replaced
d.
The internal time clock is malfunctioning
 

 17. 

A processor housing that contains more than one processor is referred to as what term?
a.
Multicore processor
c.
Multihoused processor
b.
Multithreaded processor
d.
Multiprocessor platform
 

 18. 

What is a possible remedy if your system hangs at odd times or during the boot?
a.
Install new CMOS RAM
c.
Format the hard disk
b.
Flash the BIOS/UEFI
d.
Remove the TPM chip
 

 19. 

Which setting can be configured via the BIOS/UEFI screen?
a.
Screen saver timeout value
c.
Windows driver status
b.
Set desktop background
d.
Change the boot sequence
 

 20. 

Gina is upgrading your computer with a new processor. She installs the processor into your motherboard and adds the cooling system. She powers up the computer, and it begins to boot but then shuts down.
 
What could be the cause of this problem?
a.
Thermal paste was not used
c.
Processor is not compatible
b.
Computer is overclocked
d.
Processor is not seated properly
 

 21. 

What type of RAM is typically installed onto a motherboard and loses data rapidly, requiring it to be refreshed often?
a.
CMOS RAM
c.
Flash RAM
b.
SRAM
d.
DRAM
 

 22. 

Lin is booting up his computer, and during the boot process, the computer powers down. After several unsuccessful attempts to boot his computer, he decides that he needs to start the troubleshooting process. Lin thinks that the problem could be in the power supply, so he uses a power supply tester. The test shows that the power supply is functioning properly.
 
What should Lin check next in the troubleshooting process?
a.
Processor
c.
Motherboard
b.
RAM
d.
Hard drive
 

 23. 

Where must virtualization be enabled for VM (virtual machine) software to work?
a.
TPM chip
c.
Windows Control Panel
b.
Jumper
d.
BIOS/UEFI
 

 24. 

Which of the following represents a method for accessing the BIOS/UEFI setup program?
a.
Set a motherboard jumper and start the computer
c.
Boot Windows and go to Control Panel
b.
Boot to the BIOS setup floppy disk
d.
Press a key or combination of keys during the BIOS/UEFI POST
 

 25. 

You decide to add three new hard drives to your computer so that you can increase the amount of storage on it. When you install the hard drives, you find enough SATA connections on the motherboard, but it is short one SATA power connector.
 
What is the easiest way to add a SATA power connector to the system?
a.
Use the Molex connector.
c.
Use a Molex to SATA power adapter.
b.
You will not be able to add the SATA hard drive.
d.
Purchase a new power supply.
 



 
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