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PC Repair Quiz 2

Matching
 
 
Match the Optical Drive type to the amount of data the disk will hold.
a.
CD
d.
BD double-side single layer
b.
DVD single-side single layer
e.
BD double-side dual layer
c.
DVD double-side single layer
f.
BD double-side quad layer
 

 1. 

50 GB
 

 2. 

25 GB
 

 3. 

128 GB
 

 4. 

4.7 GB
 

 5. 

700 MB
 

 6. 

9.4 GB
 
 
Match the protocol or encryption name with the feature.
a.
WEP
d.
TKIP
b.
WPA
e.
AES
c.
WPA2
 

 7. 

Generates a different key for every transmission; however, the encryption algorithm used for its calculations is no longer considered secure.
 

 8. 

No longer considered secure because the key used for encryption doesn’t change.
 

 9. 

Typically uses AES for encryption.
 

 10. 

Current encryption algorithm used today.
 

Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 11. 

Mary, a remote user, connects her Windows 10 laptop to the corporate network by way of the Internet using a VPN tunnel.
 
Which of the following is often configured as a required step for a user each time she attempts to use the VPN connection?
a.
Call the help desk at the corporate office to obtain a random VPN password.
c.
Enter the same user name and password used on the corporate network.
b.
Configure the laptop to a static IP address on the corporate LAN subnet.
d.
Select the encryption and authentication methods in Connection Properties.
 

 12. 

This morning when Paul turned on his computer at work, it would not boot. Instead, Paul reported that he heard a loud clicking noise coming from inside his computer.
 
What might be the problem with Paul’s computer?
a.
SSD hard drive failed
c.
DVD drive failed
b.
Magnetic hard drive failed
d.
Video card failed
 

 13. 

What command line utility can be used to repair the BCD on a Windows installation?
a.
diskpart
c.
bootrec
b.
chkdsk
d.
dfrgui
 

 14. 

Jose calls you at the help desk because he is having a problem logging on to his laptop computer. After several unsuccessful attempts to enter his password, he asks you to reset the password because he must have forgotten it. You reset his password, and he types it, but again the computer rejects it. Jose assures you that he typed the correct user name and password. You ask him what type of computer he is using, and he tells you a laptop. 
 
What might be the problem with Jose’s computer?
a.
Keyboard is in the wrong language.
c.
Num Lock key is on.
b.
OS is corrupt.
d.
Keyboard is not working.
 

 15. 

You have been tasked with configuring a SOHO network in which all ports on the public untrusted network will be forwarded to one workstation connected to the LAN.
 
Which of the following features will you configure on the SOHO router to accomplish this task?
a.
Quality of service
c.
Demilitarized zone
b.
MAC filtering
d.
Port forwarding
 

 16. 

Terry is having a problem with his computer screen. He said the screen looks distorted. When you go to check his monitor, you notice that the icons on the desktop appear to be tall and skinny.
 
What is the common cause of this problem?
a.
Font size has been set too high.
c.
Computer’s resolution has been set too low.
b.
Refresh rate of the video card is out of sync with the monitor’s refresh rate.
d.
ClearType setting is enabled.
 

 17. 

When you are ordering a standard thick client computer for a normal business user, what should you check before ordering the computer?
a.
Speed of CPU.
c.
Amount of storage available.
b.
Amount of RAM.
d.
Meet requirements for the OS.
 

 18. 

Jordan has been asked to help his company find a way to allow all the workers to log on to computers securely but without using a user name and password. The CIO wants everyone use face recognition software.

What peripheral will be needed on each computer to allow the workers to log on using face recognition software?
a.
Optical drive
c.
Fingerprint reader
b.
Camera or webcam
d.
Face recognition reader
 

 19. 

Roger purchased a new laptop computer and wants to connect it to a second monitor. The monitor has a DVI and HDMI connection on the back, but his laptop only has a Mini DisplayPort connection.
?3?
Which cable should Roger purchase?
a.
mc019-1.jpg
c.
mc019-3.jpg
b.
mc019-2.jpg
d.
mc019-4.jpg
 

 20. 

Reggie has hired you to design a home network. The home network will share a printer but will mainly be used to stream movies to two different rooms.
 
What kind of storage should you recommend to Reggie for this type of network?
a.
Network-attached storage
c.
Cloud storage
b.
Magnetic hard drive
d.
SSD hard drive
 

 21. 

Heather’s computer display is having a problem in which the desktop seems to be shifting. She has sent you a picture of the problem.
?3?
What could be causing this problem on Heather’s monitor?
mc021-1.jpg
a.
Refresh rate out of specification.
c.
Video cable not properly seated.
b.
GPU on video card overheating.
d.
Not enough video memory.
 

 22. 

A corporate user is attempting to connect to the company’s Windows domain server on the local network with her new laptop through a wired connection.

Which of the following is required for the user to successfully sign in to the Windows domain?
a.
SSID, authentication and encryption settings
c.
Windows domain user name and password
b.
User name and password supplied by the ISP
d.
A valid connection to a DHCP server on the LAN
 

 23. 

A client is requesting an Internet connection type that is not affected by atmospheric conditions and is always on.
 
Which of the following will meet these requirements?
a.
Cellular Hotspot
c.
Satellite
b.
Dial-up
d.
Cable
 

 24. 

Nick is working on a new graphic for one of his company’s clients and is having an issue with the color on his screen. The client wants the graphic to include a very bright red color, but Nick can’t seem to find the right color on his screen. He seems to have the color perfect on the screen, but when he tries to print the graphic, the color seems to fade. He has checked the printer, and it works fine.

What will help Nick see on the screen the color that he is printing?
a.
Adjust the refresh rate.
c.
Adjust the resolution.
b.
Calibrate the display color.
d.
Update the video card drivers.
 

 25. 

A manager in a small office is asking if it is possible to limit network access to a particular website during business hours. Apparently, several users are spending an excessive amount of time on the site preventing them from completing their work-related tasks.
 
Which of the following is the best solution to accomplish the request from the manager while not limiting access to other websites?
a.
Implement a blacklist on the firewall and add the site the users are visiting.
c.
Implement MAC filtering on the SOHO router for the PCs that are accessing the site.
b.
Configure a firewall with content filtering on the PCs of users who are visiting the site.
d.
Configure a firewall and add the site the users are visiting to the whitelist.
 



 
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